Important Information
Policies
To help make your stay at Bio Hotel Raphael - Relais & Châteaux in Rome as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Bio Hotel Raphael Rome maintains clear, guest-friendly policies to ensure a seamless luxury stay.
Check-In & Check-Out
Check-in typically begins in the afternoon, while check-out is scheduled for late morning. Luggage may be stored for early arrivals or later departures.
Identification & Age Requirements
Guests must present valid identification at check-in. The primary registered guest must meet the age requirement established by the property.
Payments & Deposits
Certain bookings require credit card preauthorization or deposits depending on the rate selected.
Smoking Policy
Bio Hotel Raphael Rome upholds a strict non-smoking policy across all rooms and indoor areas.
Pet Policy
Pets are not commonly permitted unless explicitly confirmed in advance with the property.
Cancellation Terms
Cancellation policies vary by room type. Flexible rates offer modification windows, while non-refundable options adhere to fixed terms.